inattentive saleslady

Over the past few weeks, I have spend thousands of my hard earned pesos at Kodak Podium. I have had my film developed, digital images printed and I have even bought a few rolls of film. Generally, I didn’t really encounter any problems, until today.

First, it started with one of the other clerks. I had him print some of my images last week. I had, in passing, asked him if they had a frequent visitor or discount card. Sadly, he replied, they ran out of application forms, but he would remember my face… and give me a discount the next time I visited. Of course, today, he suddenly got amnesia.

Okay, fine. Not a big deal. I didn’t have too many photos printed, so it would only amount to a nominal amount anyway.

When I returned to pick up my photos, I was surprised to find that the white borders (which I specifically indicated to put) were not on the photos. By this point, I was already kind of irritated. But what got me really irked when I inquired about the oversight, the saleslady replied “Eh di niyo naman sinabi sir na lagyan ng white border.”

I don’t mean to nitpick, but first of all, I don’t pay good money to be told that I was at fault. And second, I clearly stated that I wanted white borders. The problem lay in the fact that when she inquired what size prints I wanted (and I replied 3R with white borders), she flitted off to a nearby computer and started tinkering with it. At least she got the size right.

So next time, I may just be heading to FUJI. They may be a bit farther, but at least they’re cheaper… and still have a clean slate.